If you need to submit a complaint regarding electronic cards, bank accounts, or any financial services, you can send your complaint through the designated online platform.

Steps to use the platform: Visit the following link: https://complaint.app.cbi.iq/

You will be redirected to the official and trusted "Ur" government portal. Then, proceed to the complaint system and fill out the complaint form. Enter the details of your complaint in the electronic form and attach any necessary documents or images to support your case. Ensure that all required fields are completed. After submission, you will receive a unique complaint code via SMS to your registered mobile number. To track your complaint, use the provided code to check the status easily through the platform. Al-Mansour Investment Bank – A member of Qatar National Bank Group, the largest banking institution in the Middle East and Africa. For inquiries, contact our customer service at: 6551 (Sunday to Thursday, from 8:00 AM to 3:00 PM).